Product
Value Proposition
- Saving Time,Labor and Money: best practices for automated sourcing governance and comprehensive dashboards for constant access to information
- Richer Analysis and Situational Understanding: real time performance reports across multiple dimensions
- Enterprise-wide visibility and Knowledge-sharing: complete audit trail and built-in document repository
- Better-informed Decisions and Increased Decision Confidence: rich analytics and exhaustive SLA management
- Better Adherence to Contracted SLAs and Issue Resolution: faster business impact analysis and automatic alerts
- Reduced or Mitigated Risks for More Positive Outcomes: constant SLA monitoring with root cause reports to identify corrective actions
