Product
Features
AvaSense™ comprises of two modules, and each module is supported by the following core features:
Role Based Dashboards and Reporting
- Create and organize complex dashboards, reports, SLAs, and scorecards without any IT involvement
- Generate real performance reports with complete drill-down across multiple dimensions of projects, cost centers, business units, and regions
Workflow Processes
- Apply Avasant™ best practices for workflow processes to automate, monitor, and approve agreements with complete compliance tracking
- Access detailed audit trails for all processes
SLA Management
- Create and monitor SLAs directly from SLA dashboards
- Generate root cause and business impact reports to identify corrective actions
- Receive automatic alerts for possible SLA upsets
Document Management
- Store and share contract documents across operations with built-in document management repository
- Locate documents quickly with full-text search and display of keywords and contract data
- View complete contract information including audit trails and status
